The Logbook Loans Scandal
Nov 11 2007 Additional Reporting By Lynn Mcpherson
Firm Charge You 343% In Interest Fail To Pay And They Will Seize Car The Judge Special
A GREEDY loans company who use hard-up customers' cars as security charge an incredible 343 per cent interest per year.
Logbook Loans target the most vulnerable by promising up to £50,000 cash in 24 hours without any personal credit checks.
But the firm charge exorbitant rates of interest and customers who default on payments have their vehicle seized.
They demand clients hand over their service logbook - without which the car cannot be sold - until the debt is paid.
One angry customer says he had three cars seized despite them not being tied to a loan - and later spotted one of his vehicles for sale on eBay.
A Scots MP last night branded the firm immoral after complaints from constituents in Dumfries and Galloway.
Russell Brown said: "This firm specifically target people with bad credit ratings so they can charge an astronomical rate of interest.
"If you default they will come and seize your car. It's immoral. They are preying on the vulnerable."
Logbook's directors include former Hamilton Accies player Iain Shearer, 58.
The firm - who have dozens of franchises up and down the country - list their typical APR as 343.4 per cent.
This means a £1500 loan paid at £53.80 a week over 58 weeks could cost £3120.40.
If someone defaults on a payment they are hit with late payment charges and added interest on the arrears can quickly spiral out of control.
The company have also been criticised for the harassment tactics of the Gemini debt collection agency they use.
Logbook, who are licensed through the Office of Fair Trading, have been probed over contracts.
Clients have also complained that cars were sold before they had a chance to pay their dues. The OFT are looking into claims against them.
In Scotland it is illegal to seize a vehicle without a court order and notifying the consumer.
But Logbook get round this by using a bill of sale or sale agreement contract, an old legal document dating back to Victorian times.
It states that the goods belong to the company until the loan is paid off in full. If it is not, they can seize the car.
Consumer law specialist Andrew Leakey is launching a group action against the firm for around a dozen clients.
Leakey said: "Logbook Loans' bill of sale means the usual protection that the Consumer Credit Act provides - that cars cannot be seized without a court order - is removed. With an ordinary HP agreement you would need a court's permission to seize a car."
Alex Robertson, of Auchtermuchty, Fife, took out a £600 Logbook loan against his Ford Capri car, worth around £1500. He paid back £1400 but still lost the car.
He said: "I was a fool and didn't read the paperwork properly. I didn't realise the APR was 335 per cent."
When Alex, 45, was two weeks late with a payment, he got a phone call to say his debt had been passed to Gemini International UK Ltd and the Capri was eventually seized.
Chris Barratt, 33, of Hull, has been fighting Logbook since he took out four separate loans totalling £4000 on four Ford Escorts in March 2006.
He claims Gemini seized three of the cars tied to Logbook Loans and another three that had nothing to do with the company. He says he later spotted one for sale on auction website eBay.
Firms can charge whatever interest rate they like but a law change in April made it easier to challenge unfair amounts.
Logbook's website shows the firm target people with poor credit ratings.
The site reads: "Having bad credit is something that can prove to be a real struggle. Logbook Loans recognises this fact and has found what it believes to be an ideal solution." Retired lawyer John Harley, who works with debt counsellors Consumer Credit Support, said: "This company value your car at less than market value and when you default, they snatch and sell it.
"They have also taken cars which are not secured for any loans."
Logbook's Shearer is former director of Excel, the giant exhibition complex in London's Docklands. He owns a Gloucestershire country estate, a holiday house in Cornwall and property all over Europe.
The other directors are businessmen Barry Pilgrim, 57, and James Dawes, 56. Pilgrim is the only one who works from the company HQ in Putney, London.
No one at Logbook Loans returned our calls or emails but Graham Poulter, boss of debt collectors Gemini, claimed they owe him thousands of pounds for unpaid work.
He said: "Criticisms against Gemini are unfounded. We work rigorously to make sure we do our job properly.
"We have had issues with Logbook Loans, who owe me an awful lot of money."
Commenting on Chris' case, Poulter said: "He took out loans against a number of vehicles then hid them so he didn't have to repay the loan or lose his cars.
"We found them in a barn and had to break the locks which made the vehicles left there insecure so we removed them. They were later handed back."
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